employee activity tracking software features

Frequently Asked Questions

Here you can find all the questions you need answered

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Where to find us

Getting started

  • How to set up my account (Sign up, download, launch)?
  • How to start tracking my time as an employee?
  • How do I add work time manually?
  • How can I add employees to my account?
  • How to invite the employee to my company account?
  • What systems does LognTrack support?
  • What does Free trial mean?
  • How to delete/archive employees?

General

  • How does the application work?
  • Where can I find LognTrack app icon on my computer?
  • Can I have employees in different time zones?
  • How do auto screenshots work?
  • Do users know that the app is working on their computer?
  • How to upgrade/downgrade my account?
  • What happens, when the internet connection is gone?
  • What is the difference between total desktime and productive time?
  • What is Absence Calendar?
  • How can I change my password?
  • How to reset a password?
  • What does a Dashboard indicates?
  • What systems does LognTrack support?
  • How can I add employees to my account?
  • What does Free trial mean?
  • How can I approve/decline employees offline time?

Settings and Accounts

  • How can I add employees to my account?
  • How to change settings for a specific employee?
  • How to invite the employee to my company account?
  • How to set up and change project hourly rates, estimate costs and time?
  • My Settings are grayed out, how can I change settings?
  • How can I log offline time?
  • How to delete/archive employees?

Projects

  • What is "Projects" section?
  • How to create a project?
  • How to start tracking a project?
  • How to set up and change project hourly rates, estimate costs and time?

Report

  • What is "Reports" section?
  • How to generate project reports?
  • How can I export the reports?
  • What report types are available to export?

Billing

  • How can I subscribe?
  • How much does LognTrack cost?
  • How can I export the reports?
  • What payment methods are available?